Privacy Policy

Privacy Policy

Last updated: August 2026

ChenXin Energy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chenxinenergy.com.

Information We Collect

Personal Data: Name, email address, phone number, shipping address, and payment information when you place an order or contact us.

Usage Data: IP address, browser type, pages visited, time spent, and referring URLs collected automatically through cookies.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We share data only with:

  • Shipping carriers (for delivery)
  • Payment processors (for transaction processing)
  • Legal authorities (when required by law)

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your information.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@chenxinenergy.com to exercise these rights.

Contact

For privacy-related questions: support@chenxinenergy.com