Terms of Service

Terms of Service

Last updated: August 2026

1. Acceptance of Terms

By accessing and using chenxinenergy.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

2. Products & Services

We sell home battery storage systems and related accessories. All product descriptions, specifications, and images are provided for informational purposes. We reserve the right to modify product offerings at any time.

3. Pricing

All prices are listed in USD unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct any pricing errors.

4. Orders & Payment

We accept payment via major credit cards, PayPal, and bank transfer. All orders are subject to availability and credit card verification. We reserve the right to refuse or cancel any order.

5. Shipping

Please refer to our Shipping & Returns page for detailed shipping information, delivery estimates, and import duty policies.

6. Warranty

All products come with a standard 5-year warranty covering manufacturing defects. Extended warranty options may be available. Warranty does not cover damage caused by improper installation, misuse, or unauthorized modifications.

7. Limitation of Liability

ChenXin Energy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the People Republic of China.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date.

10. Contact

Questions about these terms? Contact us at support@chenxinenergy.com